AT&T
AT&T uses Symphony SMS solutions to provide ASP / BPO services to their Premier Managed Care Customers. This partnership began in 2000 and has evolved from providing CDR-related services to AT&T’s customers; call recording, traffic analysis, toll fraud and allocation to invoice management, reconciliation and validation.
http://www.att.com/
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British Telecom
British Telecom (“BT”) utilizes the Symphony solution to help manage some of their larger global customers’ telecom environments. For one customer; BT integrated the Symphony EMS application with such key customer applications as; Remedy, LDAP, SAP and PeopleSoft to provide a truly integrated Telecom Expense Management (“TEM”) solution. The Symphony solution, termed EMS (“Expense Management System”) provides visibility and management of this customer’s voice and data environments. Additionally, BT has implemented our billing management offering that automates vendor invoicing, payment and expense reconciliation.
http://www.btplc.com/
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eOnTheGo, Inc.
eOnTheGo, Inc. is leading wireless rate plan optimization provider with over 14 years of experience and service. They specialize in quality, timely analysis for all major wireless carriers and the Fortune 1000 market using dynamic database viewers, and bill presentment software.
http://www.eonthego.com
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HP
Hewlett Packard Company, utilizes Symphony’s Telecom Expense Management (“TEM”) solution called EMS11 (“Expense Management Solution”) for large business and government entities. HP provides their clients with an integrated TEM solution as part of their Honest Broker Carrier Management Services. This solution offering provides their clients with a robust BPO offering for managing telecom inventory, invoices, invoice reconciliation and service requests.
www.hp.com
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