Company’s Product Line Management Team Committed to Meeting Customer Support Needs While Establishing Long-Term Product Vision
Palo Alto, Calif. – Sept. 8, 2008 – Symphony Services, the leader in global product engineering services, today announced it will provide future support services for BMC’s existing authorization and authentication solutions, Web Access Manager (WAM) and Identity Federation Manager (IFM), while developing, maintaining and supporting the next generation of the award-winning software. Symphony’s world-class product development team will deliver a new, updated Java-based version of WAM/ IFM on September 8, 2008. Symphony also plans to deliver by Q4 2008 an updated .NET version of the software as part of its strategic, long-term roadmap to ensure WAM/IFM continues to be a critical component of customers’ multi-layered security strategy.

Symphony will also work closely with current WAM/IFM customers to create a Client Advisory Board to serve as a liaison between Symphony’s dedicated development team and the market. The Client Advisory Board will play a central role in ensuring future WAM/IFM versions continue to address customer needs.

Over 60 enterprise customers currently rely on BMC’s WAM as a critical solution to secure Web- based applications against attack. Symphony’s Product Line Management (PLM) Group will develop, test and support a new WAM software product, starting with the September release. Symphony’s PLM Group will also lead WAM/IFM licensing and maintenance contracting for the new product, and serve as the central point of contact for customer support issues.

WAM is a comprehensive, standards-based Web access management solution that helps companies address identity and access management challenges. WAM allows for central management of disparate internal and external users, as well as their individual access privileges to resources that reside across IT environments. The solution includes configurable audit and access logging features to meet today’s aggressive regulatory compliance and user privacy requirements. Harnessing the power of a federated security approach, IFM provides infrastructure that enables identities and relevant entitlements to be propagated across security domains.

“BMC has worked closely with Symphony Services to deliver a Java-based version of WAM to customers and establish a replacement for our Web-based application security solution that will meet customers’ enhanced needs worldwide, protecting their investments,” said Gilit Segal, director, R&D, BMC Software. “We are confident that WAM users will benefit from both increased support and a strategic product roadmap, ensuring the software continues to meet their Web-based application security concerns.”

Symphony’s assumption of near- and longer-term product engineering for WAM comes at a time when the market for authorization and authentication solutions continues to grow. Leading industry analysts – who estimate that the worldwide market will exceed $3 billion by 2009 - point to the increased incidences of security vulnerabilities and identity theft as the major drivers for corporate deployments of front-end security solutions for Web-based applications.

 Longer Term Product Vision: Embracing Java and .NET
Today Symphony has released for general availability the new Java-based version of WAM/IFM and is finalizing the .NET version to ensure Microsoft-centric IT environments can leverage the full IT security benefits of the software. Symphony’s standing as a Microsoft Gold Partner uniquely positions it to engineer a long-term WAM/IFM product vision that meets the most pressing IT security concerns for Microsoft-centric IT organizations across the vertical spectrum. To learn more about Symphony’s Product Line Management Group and its long-term strategy for WAM/IFM, please click: Product Line Management

“Symphony Services is wholly committed to the WAM/IFM product line and continuing BMC Software’s excellent reputation for delivering business critical solutions for customers across the Globe,” said Alan Harlan, president, Product Line Management Business Unit, Symphony Services. “We look forward to leveraging both our deep domain experience in security and our development team’s passion for evolving WAM to exceed customer expectations for rigorous Web-based application security.”

About Symphony Services
Symphony Services is a global provider of product engineering outsourcing services dedicated to helping clients compress time to market, achieve higher innovation yields and improve productivity to increase the value from their R&D investments. From strategic and operational consulting guidance to complete product lifecycle capabilities, the company is distinguished by a singular focus on product development and collaborative, end-to-end solutions. Symphony brings domain expertise and deep commercial-grade software and embedded real-time systems capabilities to its partnerships with software vendors, software-enabled businesses and companies whose products contain embedded software. Symphony Services is headquartered in Palo Alto, CA, with offices in North America, India, Europe and China. For more information, please visit www.symphonysv.com, e-mail us at info@symphonysv.com or call Heather Dalloul, Sr. Director, business development at 1.650.935.9534.

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