6/28/2007 11:00:00 AM
There’s more to a TEM project than just installing a solution. Customer Support from the vendor you choose for TEM is just as critical as the solution itself. What should your company expect after a successful project implementation?
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6/21/2007 11:00:00 AM
What does it take for successful project implementation? What should be expected of both parties for the project to run as smoothly as possible? Find out all the steps needed for your TEM project to be implemented successfully.
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6/7/2007 11:00:00 AM
Organizations are starting to feel the strain of the never ending expanse of wireless. We delve into how to manage, optimize and streamline wireless through a TEM solution and the importance of the Wireless Help Desk.
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5/17/2007 11:00:00 AM
Kevin Ziesig, Director of Channel Sales, Symphony SMS
Rhonda Beasley, Manager Audit & Optimization Services, Symphony SMS
If you are one of the many organizations thinking about implementing a Telecom Expense Management solution,
then don’t miss this session! We take a look at the types of information organizations need to think about and what
data should be gathered before moving forward with a TEM project.
From the roles people play regarding information intelligence within an organization to executive sponsorship, learn
what it will take to get your TEM project off the ground.
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5/10/2007 11:00:00 AM
Alan Harlan, President, Symphony SMS
According to Gartner, “An overcrowded market of more than 100 vendors in North America has led to poor
execution by many and disparate go-to-market models that ultimately confuse companies and protract buying
cycles (for example, pricing, contingency fees, service levels and service bundling).” In light of that fact, it has
become apparent that TEM vendors ranked by the analysts as being at the Top of the Class have several system
features in common.
Learn about the business problems a TEM solution solves in managing communications expenses along with the
features top vendors have in common.
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