Symphony SMS believes very strongly that sound management of an organization’s telecommunications assets must begin with an accurate inventory, which begins with a critical early task of building an inventory database.

Symphony SMS customers use Inventory Services to track their voice,  data, wireless, pagers and network equipment, allowing them to manage all their network components with one single centralized system.  Symphony's help desk services provide for a variety of plans to procure, configure and manage (MACD's)Moves, Adds, Change and Deletes across your organization.  

During the monthly billing cycle, all vendor feeds and PBX usage costing routines validate their charges against this Inventory.

Service orders automatically update the Inventory ensuring its accuracy. And Billing accesses Inventory to retrieve any monthly recurring charges.

Benefits of the Asset Management services, also known as Inventory Management include:

• Help Desk outsourcing of all processes
• Maintaining long-term accuracy of inventory, providing the means to achieve important best-practice objectives
• Optimal accuracy in internal billing and chargeback, resulting in tight management control of costs and transparency of the telecommunication cost structure
• Detailed and automated invoice reconciliation efforts
• A highly-flexible capability to chargeback expenses to appropriate cost centers and/or departments
• Information on “ownership” and location of assets to expedite troubleshooting and provisioning
• Centralized tracking of corporate assets without relying on manual systems and multiple spreadsheets
• Elimination of unused / unneeded circuits.