Dynamically Capture Network Utilization Data, Fixed and Mobile Asset Information for Real-time Expense and Lifecycle Management.
Symphony Services provides Telecommunications Expense and Remote Infrastructure Management Services to our global clients in a comprehensive and effective manner.
Telecommunication Expense Management, both mobile and fixed, depends on network utilization into a common delivery platform with real-time information via dashboards, so that organizations have proactive management of IT infrastructure all in a consolidated service offering by managing clients’ telecom and technology costs through automated software and outsourcing services.
Corporations today receive hundreds of invoices with thousands of inventory line items with no way to verify the accuracy of the invoices, maintain an inventory or chargeback to their internal organizations. The company’s full suite of flexible software solutions can offer clients an international view of costs generated by assets, work orders, usage and service provider invoices all within a user configurable dashboard, as well as the key business processes associated with them, such as vendor invoice management, provisioning, wireless optimization and cost allocation.
The challenge of managing IT infrastructure to provide seamless, cost-effective, reliable, and uninterrupted services is another issue Enterprises are faced with on a daily basis. As Information Technology organizations look to gain higher ROI while dealing with budget constraints, outsourcing remote Infrastructure Management Services has become an extremely productive strategy. Our IT management services can help you run business processes smoothly.
Symphony follows ITIL-compliant procedures through state-of-the-art facilities, Six Sigma methodology along with industry-certified professionals, ISMS/ISO 27001 (Information Security) and ITSM/ISO 20000 (ITIL) certified Centralized Network Operations Centers, blended with years of rich experience to provide you a one-stop solution for all your infrastructure and telecommunications expense management needs.
Symphony Key Differentiators
· Six Sigma standards-based, comprehensive service delivery methodology
· ISO 27001 certified Centralized Network Operations Center (CNOC)
· ITSM certified, business aligned processes
· Customizable delivery modules
· Software Prowess
· Domain expertise
· Global presence
· Clear Visibility and Accountability